This is where we shift into player behaviour.Public Group active 3 weeks ago
This was exacerbated by an update we had rolled out the previous day that was designed to boost performance around game development. Both factors increased the load on our database globally and caused it to take a long time out. We were able to reverse the Friday update we’d already deployed hoping to reduce the load on servers until Sunday, and also giving us the space to explore the root cause.”
It was clear that the patch’s rollback wasn’t enough. Sunday was a much greater growth in traffic, and then the servers froze. It happened again on Monday. The above linked post is lengthy and extremely detailed in its breakdown of the reason for this.
However, Blizzard place the blame on some old software that was used for creating and joining games and reading the characters from the database. “We have improved this service in numerous ways to conform to more modern technology, but as we’ve mentioned before the majority of our issues are due to game creation,” says the post.
“We refer to’modern player behavior” because it’s a fascinating point to think about. The year 2001 was the last time there was nearly as much information on the internet around playing Diablo II ‘correctly’ (Baal is available for XP and Pindleskin/Ancient Sewers for finding the magical item, etc.).
In the present, however an aspiring player can search for any of a variety of incredible content creators who will teach them how to use the game various ways, some including lots of database load as a result of creating.
loading and even destroying games in quick succession. Although we could have predicted this-with players creating new characters on servers with fresh content, doing their best to acquire their hands on their magical objects-we greatly underestimated the scope we derived from beta testing. “Basically the problem is that you’re all too skilled, and videogame guides are the culprits. (You can get the best Diablo 2 builds guide here.)
The article ends by describing what Blizzard are doing to deal with the issues, which includes a range of less than ideal fixes. They have also introduced rate limitation this will keep players from playing excessive games in rapid intervals, as well as login queues.
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